Avaya Flare® Experience is groundbreaking software that offers a uniquely compelling multi-modal collaboration experience.
Delivered on the Avaya Desktop Video Device, the Avaya Flare® Experience offers quick and easy access to real-time communications and collaboration tools. Capabilities include desktop video, social media, audio/video/web conferencing, multiple directories, presence, instant messaging, and contextual history. It eliminates the need to use different interfaces and different directories to communicate across various types of tools.
The Avaya Desktop Video Device is a fit-for-purpose collaboration tool with high definition video and high quality audio combined with a capacitive touch screen interface. The Avaya Flare® Experience and Desktop Video Device together enhance user productivity and enable easy collaboration.
The Avaya Flare® Experience leverages the SIP-based Avaya Aura® communications platform to deliver improved real-time, multi-session and multi-modal communications to the desktop. Users communicate and collaborate without regard to type of network or how to access that network.
Convene a team quickly
Intuitive touch-and-swipe user interface supports quick communications using voice, video, instant messaging, or social media without regard to the network type. Users connect to other users by simply dragging contact information to the spotlight.
Leverage communications history
All e-mail, IM and voice messages are located in a consolidated communications history. Clicking the contacts history tab lets users see all communications with that specific contact – already sorted and available.
Access experts quickly
Experts can be located quickly and easily by looking at their presence information. Dragging the contact information to the spotlight brings the expert into the conversation.
Manage multiple conferences simultaneously
A subset of people on a conference can be selected to have a side-bar conversation without hanging up and starting over. The sidebar conversation can use IM or video or audio.
Video collaboration
High-definition video is available for more effective communications. Gestures, body language, posture, facial expressions and eye contact can all be leveraged.
